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FAQ & Troubleshooting
FAQ & Troubleshooting
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Cordless
WYBOT C1
WYBOT C2
WYBOT S2
Vision
WYBOT C2 Vision
Solar
WYBOT F1
Skimmer
WYBOT F1
FAQ
How do I install the robot's floating block attachment?
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Please follow the installation steps shown in the video：WYBOT C1 (Click here) For tiled surfaces, we recommend using float blocks.
Why does water appear inside the product packaging?
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Each unit undergoes meticulous underwater testing before packaging to ensure optimal performance upon delivery. Minor dampness or water stains on the machine are considered normal.
Why won’t the machine charge?
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Before charging, ensure the device is turned off to prevent charging issues, and check for any water in the charging port, as dampness may lead to charging failure or port corrosion.
Why can't the machine climb smooth walls?
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1.Please charge the battery immediately upon receiving the robotic pool cleaner.Please note that the machine needs to be fully charged before initial use.The indicator light is red when charging, and green when charging is complete. 2.Before charging, dry the charging pins with a dry towel, and then proceed with the charging. 3.When this cleaner is not in use, please charge it every three months for battery maintenance.
FAQ
How do l use the WYBOT C2?
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For detailed instructions, please watch our operation guide videos: WYBOT C2 Operation Guide
Why is the machine l received wet? ls this a used product?
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Rest assured that we test every unit underwater before packaging to ensure it works properly before delivery. Therefore, it is normal for the machine to be slightly damp or have water stains.
FAQ
Why does water appear inside the product packaging?
+
Each unit undergoes meticulous underwater testing before packaging to ensure optimal performance upon delivery. Minor dampness or water stains on the machine are considered normal.
How do I install the robot's floating block attachment?
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Please follow the installation steps shown in the video: WYBOT S2 (Click here)
Why won’t the machine charge?
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Before charging, ensure the device is turned off to prevent charging issues, and check for any water in the charging port, as dampness may lead to charging failure or port corrosion.
Why can't the machine climb smooth walls?
+
1.Please charge the battery immediately upon receiving the robotic pool cleaner.Please note that the machine needs to be fully charged before initial use.The indicator light is red when charging, and green when charging is complete.
2.Before charging, dry the charging pins with a dry towel, and then proceed with the charging.
3.When this cleaner is not in use, please charge it every three months for battery maintenance.
FAQ
How do I use the C2 Vision?
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For detailed instructions, please watch our operation guide videos: WYBOT C2 Vision Operation Guide
Why is the machine l received wet? ls this a used product?
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Rest assured that we test every unit underwater before packaging to ensure it works properly before delivery. Therefore, it is normal for the machine to be slightly damp or have water stains.
FAQ
How do I use the WYBOT F1?
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For detailed instructions, please watch our operation guide videos: WYBOT F1 Operation Guide
How is it solar powered?
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The unit needs to be placed in the pool/water for it to be solar-powered whether it powered off or powered on.
Does it include a DC charger?
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No, it is sold separately and can be purchased as an option if needed.
Can it be used indoors?
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It is recommended that a charger for indoor swimming pools be purchased and a DC adapter used to charge.
FAQ
How do I use the WYBOT F1?
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For detailed instructions, please watch our operation guide videos: WYBOT F1 Operation Guide
How is it solar powered?
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The unit needs to be placed in the pool/water for it to be solar-powered whether it powered off or powered on.
Does it include a DC charger?
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No, it is sold separately and can be purchased as an option if needed.
Can it be used indoors?
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It is recommended that a charger for indoor swimming pools be purchased and a DC adapter used to charge.